Questions? Answers.
Can I just buy a badge?
No. That's the point. Every Mylz badge has to be earned. Submit proof of your run, we verify it, then you pay and we ship.
What counts as proof?
A screenshot from your running app or watch (Strava, Garmin Connect, Apple Fitness, Coros, Suunto, Polar and more). Distance, date and activity type (run) must be visible. See The Rules.
Does my name need to be on the screenshot?
No. You enter your name in the form. The screenshot only has to show the run: distance, date and that it's a run.
When do I pay?
Only after your run is verified. Within 48 hours you get an invoice (QR bill) or a secure payment link for TWINT, Apple Pay, Google Pay or card by email, depending on what you chose. See How payment works.
What does it cost?
Each badge comes with its keychain carrier for CHF 21.00. Shipping is a flat CHF 2.50.
What if my proof is rejected?
You pay nothing. We'll email you and tell you why. You can submit a new proof any time.
Where do you ship?
Within Switzerland. Your badge ships as soon as your payment is in.
How does the badge attach?
With velcro. Wear it on its keychain carrier, or take it off and stick it on your backpack, running vest or any velcro panel.
Can I order a badge for a friend?
Only with their run. The badge is earned by the person who ran it, so the proof has to be their activity.
Was my run a race or a training run – does it matter?
No. Race or solo run, road or trail. If you ran the distance in one activity, it counts.
What happens to my screenshot?
It is sent to us by email for verification only. It is not stored on our website. See our Privacy Policy.
Still unsure? Email info@mylz.ch.