Last updated: October 2026
1. Scope
These terms apply to all orders placed on mylz.ch. The seller is Romeo Principe, Rigistrasse 20c, 8185 Winkel, Switzerland ("Mylz", "we"). Contact: info@mylz.ch.
2. Proof and verification
A Mylz badge can only be ordered with proof of a run: a screenshot from a running app, a watch or official race results that shows at least the distance of the badge in one single activity, the date and the activity type (run). The Rules describe what counts.
We check every proof by hand, usually within 48 hours. We decide at our own discretion whether a proof is accepted. If we need more information, we will ask you by email. If a proof is not accepted, the order ends there and you pay nothing. Fake, edited or third-party proofs are always rejected.
3. Order and contract
Submitting the order form is a request to buy a badge, not yet a binding contract. The contract is concluded when we confirm by email that your proof has been verified and send you the payment details. You will receive an automatic confirmation that we got your proof; this confirmation is not yet an acceptance of your order.
4. Prices and payment
All prices are in Swiss francs (CHF). Mylz is not registered for VAT, so prices do not include VAT. Shipping costs CHF 2.50 per order and is shown before you submit.
You pay only after your proof has been verified, as chosen in the order form: by invoice (Swiss QR bill) or online via a secure payment link from our payment provider Stripe (TWINT, Apple Pay, Google Pay or card). Payment is due within 10 days of receiving the payment details. If we do not receive your payment within this period, the order is cancelled. There are no reminder fees.
5. Shipping and delivery
We ship within Switzerland only. Your badge is sent by Swiss Post within 5 working days after your payment has been received. Delivery usually takes a few more working days. Please make sure your address is correct; if a parcel is returned because of a wrong address, we may charge the cost of sending it again.
6. Returns and warranty
Each badge is issued after an individual verification of your run. There is therefore no general right to return or exchange a badge.
If your badge arrives damaged, defective or is not the badge you ordered, please contact us within14 days of receipt, ideally with a photo. We will send you a replacement or refund the purchase price, at our choice.
7. Liability
We are liable for damage caused intentionally or through gross negligence. To the extent permitted by law, any further liability is excluded, in particular for indirect damage and lost profits. Mandatory legal provisions remain reserved.
8. Data protection
How we handle your personal data and your proof screenshot is described in our Privacy Policy.
9. Applicable law and jurisdiction
These terms are governed by Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction is the seat of the seller. Mandatory places of jurisdiction for consumers remain reserved.
10. Changes
We may update these terms. The version published on this website at the time of your order applies.